Managed WAN (Wide Area Network)

Managed WAN services cover the features and functionality carriers offer in their wide area networks (WAN) and at the customer point of demarcation. These are a collection of value-added services that can include monitoring and reporting, security, and outsourced CPE functions.

At a basic level, carriers’ managed WAN services offer monitoring and alerts of critical problems such as network outages. Higher tiers of service can add

  • configuration management;
  • proactive troubleshooting and trouble resolution;
  • SLA management;
  • more sophisticated/granular monitoring and reporting;
  • on-the-ground CPE installation and hardware support, ensuring CPE software is up-to-date and configured correctly and
  • overall lifecycle management.

WAN management emerged in the late 1980s, starting in the U.S. with outsourced management of a few, very large enterprise frame relay networks. The practice boomed alongside widespread adoption of IP networks and IP VPNs (MPLS VPN). The IP revolution converged networks – public with private traffic, priority with best-effort delivery, and voice with data applications – making them more dynamic and complex. These trends fueled enterprise customers to off-load WAN management responsibility.

Telequip has arranged  and managed implementation of a managed WAN successfully for some of our customers. We can provide advice on the advantages of a managed WAN, prices, implemention timeframe and other considerations.

Contact us to talk about available options and alternative solutions for your business.


Alcatel - Telequip is authorised reseller of Alcatel Phone Systems Mitel - Telequip is authorised partner of Mitel Samsung - Telequip is authorised dealer for Samsung phone systems