Soft Phones

A soft phone is a PC-based application for mobile professionals and Soft phone applicationtelecommuters that provides full handset and telephony functionality at the click of a button without the need for a physical phone. Softphone users can log in from home, interstate or overseas across a broadband connection and simulate their office environment with full telephony functionality.

Key features of a soft phone application are:

  • Call control from your PC.
  • See the presence status of colleagues across all sites,
    including whether they are in do-not-disturb (DND),
    out of the office, in a meeting, or available for a
    phone conversation.
  • Shared address book to access ad hoc contacts
    that are not in the company’s main CRM database.
  • Call history to provide a snapshot of who you have
    called, who has called you and if you missed any
    recent phone call.

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