Network Status

Below you can find information about scheduled maintenance and known network issue. If you are experiencing issues that are not listed here or for support, please do not hesitate to contact us.

 

Unplanned Issues

No known issues

 

Scheduled Maintenance

 

18th October 2019 – Mareeba QLD

Due to third party planned network maintenance in the state of NSW, you may experience a disruption of your NBN services. 
Affected Services:
NBN voice and data services in Mareeba, QLD, 4880
Outage Start: 18/10/2019 3:00am
Outage End: 18/10/2019 6:00am
Outage Duration: 5 minutes

 

28th October 2019 – Port Douglas, Earlville & Cairns QLD

Due to third party planned network maintenance in the state of QLD, you may experience a disruption of your NBN services. 
Affected Services:
NBN voice and data services in Port Douglas, QLD, 4877 as well as Cairns and Earlville, QLD, 4870
Outage Start: 28/10/2019 1:30am
Outage End: 28/10/2019 7:00am
Outage Duration: 5 minutes

 

2nd - 3rd November 2019 – Penrith NSW

Due to scheduled hardware upgrades in the area of Sydney (NSW), you may experience a disruption of your NBN services. 
Affected Services:
NBN voice and data services in Penrith, NSW, 2750
Outage Start: 2/11/2019 11:00 pm
Outage End: 3/11/2019 5:00am
Outage Duration: 30 minutes

 

TQMS Network Status
Alcatel - Telequip is authorised reseller of Alcatel Phone Systems Mitel - Telequip is authorised partner of Mitel Samsung - Telequip is authorised dealer for Samsung phone systems