Network Status

Below you can find information about scheduled maintenance and known network issue. If you are experiencing issues that are not listed here or for support, please do not hesitate to contact us.

 

Unplanned Issues

No known issues

 

Scheduled Maintenance

22 - 24 October 2018 - Innisfail Area, Fixed Wireless Only
Due to third party planned network maintenance nationwide, you may experience a disruption during the outage window advised below.
Estimated interruption will occur between 22/10/18 11:00 pm and 23/10/18 8:00 am.

Affected Services:
NBN Fixed Wireless data services in QLD, Postcode 4860
Work Start: 22/10/2018 11:00 PM
Work End: 24/10/2018 08:00 AM
Outage Duration:
120 minutes

24 - 27 October 2018 - Innisfail Area, Fixed Wireless Only
Due to third party planned network maintenance nationwide, you may experience a disruption during the outage window advised below.
Estimated interruption will occur between 24/10/18 11:00 pm and 25/10/18 6:00 am.

Affected Services:
NBN Fixed Wireless data services in QLD, Postcode 4860
Work Start: 24/10/2018 11:00 PM
Work End: 27/10/2018 06:00 AM
Outage Duration: 240 minutes


25 October 2018 - FNQ outside of Cairns

Due to planned network optimization in the state of QLD, you may experience a disruption during the outage window advised below.
Affected Services:
Voice and data services on the NBN in Far North Queensland
Work Start: 25/10/2018 02:00 AM
Work End: 25/10/2018 06:00 AM
Outage Duration: 2 minutes


6 November 2018 - Postcode 4868 and 4869

Due to plhird party planned network maintenance in the state of QLD, you may experience a disruption during the outage window advised below.
Affected Services:
Voice and data services on the NBN in postcode areas 4868 and 4869
Work Start: 5/11/2018 11:00 PM
Work End: 6/11/2018 06:00 AM
Outage Duration: 420 minutes

 

TQMS Network Status
Alcatel - Telequip is authorised reseller of Alcatel Phone Systems Mitel - Telequip is authorised partner of Mitel Samsung - Telequip is authorised dealer for Samsung phone systems