Privacy Policy

It is important you can trust us with your personal information and we take your privacy and security very seriously.

Our Privacy Policy is in line with current Australian privacy legislation to cover:

  • why we need personal information and what types of information we collect
  • how we protect your personal information
  • who can access your personal information
  • how you can contact us to find out more about your personal information
  • what to do if you have concerns about your privacy

At Telequip, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with Australian privacy legislation.

1. Information We Collect

We collect personal information necessary to provide our services effectively. This may include:

  • Contact Information: Name, address, email, and phone number.
  • Account Details: Usernames, passwords, and account preferences.
  • Financial Information: Credit card details and payment history.
  • Technical Information: IP address, device type, and browser details.
  • Usage Data: Information about how you use our website and services.

2. How We Collect Information

We gather information through various means, including:

  • Directly from You: When you fill out forms, register for services, or contact us.
  • Automatically: Through cookies and tracking technologies on our website.
  • From Third Parties: Such as credit reporting agencies or business partners.

3. Use of Personal Information

We use your personal information for purposes including:

  • Service Delivery: To process transactions and manage your account.
  • Communication: To send updates, newsletters, and promotional materials.
  • Improvement: To enhance our services and user experience.
  • Compliance: To meet legal and regulatory obligations.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third parties who assist in delivering our services.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Partners: With your consent, for joint marketing initiatives.

5. Protecting Your Information

We implement robust security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Secure encryption of data in transit and at rest.
  • Access Controls: Restricted access to personal information.
  • Regular Audits: Routine checks to ensure compliance with security standards.

6. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to legal requirements.
  • Opt-Out: Choose not to receive marketing communications.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and gather usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect your ability to use certain features on our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:


Please download our Privacy Policy to find out how we protect your personal information. If you have any questions, please do not hesitate to contact us.