Alcatel Compact

The Alcatel-Lucent OXO Connect is a new generation of robust, connected and converged communication platforms, entirely dedicated to small and medium businesses.

The OXO Connect platform is a hybrid model that’s ready for the cloud, and is at the heart of our feature-rich SMB offering that includes:

• Scalable collaboration with Rainbow cloud service
• A complete range of wireline and wireless phones
• A range of desktop applications to increase productivity
• Enhanced off-site mobility to keep users connected anywhere, anytime
• Customer welcome from simple voicemail to integrated call routing and professional greetings
• Single network infrastructure for voice and data services

The cornerstone of Alcatel-Lucent’s SMB offering, OXO Connect (formerly known as OmniPCX Office RCE) is easy to install, use and maintain. It meets all SMB communications needs, from 5 to 300 users.

Attributes

Brand: Alcatel-Lucent

Model: Compact

Product Intro: The Compact model is Alcatel-Lucent’s small-to-medium business (SMB) entry level system.

Highlights:

• Extend your business communications as you grow, with additional users and new cloud-based, collaboration services
• Offer an outstanding customer experience by improving first call resolution and decision-making
• Benefit from rapid return on investment by leveraging analogue and digital connectivity
• Reduce costs by leveraging a single IP network for voice and data wherever you can
• Protect your investment with a 100% Alcatel-Lucent lab-tested and validated SMB solution from phone-to-cloud
• An all-in-one, end-to-end converged solution for voice and data, with zero-touch deployment
• All platforms are equipped with a high-performance Power CPU Extended Edition with integrated MSDB 8-GB memory card and up to 48 VoIP channels.

Features

Standard features

• Personal assistant
• Instant Messaging
• Integrated computer-telephone integration (CTI) server
• Ten minutes customized hold music
• Four system languages
• Voicemail and user mailbox greeting with two ports and 60 minutes of voicemail storage
• Four VoIP channel licenses
• 200 PIMphony basic user licenses for telephony
• Call forwarding: automatic transfer of incoming calls
• Supports analog, digital, IP and mobile phones and PC softphones

Additional options

• Automated Attendant (AA), Multiple AA (MLAA)
• SIP and CTI openness
• SIP trunking

Benefits

• Modular, flexible and scalable to meet the needs of SMBs from 5 to 300 users
• Offers next-generation enterprise communication experience on PC, desk phones, smartphones
• Provides full-featured access to enterprise communications services across devices, on or off site
• Increases communication efficiency for employees, offering new opportunities to reach contacts
• Increases customer satisfaction by improving call resolution with embedded voice-centric customer service
• Reduces communication costs and enables a choice of network configurations and IP, IP/TDM or TDM endpoints, minimizing additional investment and enabling a smooth migration thanks to IP telephony infrastructure flexibility and software scalability
• Reduces total cost of ownership for business communication and conversation services with simplified and unified management
• Easy installation in full voice environment and/or converged voice/data environment at reduced cost with plug-and-play and zero-touch deployment
• Optimized installation ready for next generation of communications with Session Initiation Protocol (SIP) at the core

If you are interested in an Alcatel-Lucent phone system, please contact us for a tailored quote.