Looking for IT Support and Services Team with experience?

We are a local IT Support for your Business 

covering Far North of Queensland and Most of Victoria,


Future proof Technologies

No lock-in contracts

100% Satisfaction guarantee

100% Satisfaction Guarantee

Vendor Neutral

Local Experts

Operating for
35+ years

Peace of Mind

Proven products
and services

Proven Products


Transparent Cost

Everybody talks about Cloud?

To learn more about Cloud phone systems, ask us about our FREE trial.

Business communication made easy

TeleQuip Managed Services

  • Hosted Phone System
  • SIP Trunks
  • Data Service
  • Fixed Line
  • 1300 Number
  • 1800 Number

Mobile Solutions

Mobile voice and data solutions for your business.

Telephone Systems

Cloud, Alcatel, Mitel, Samsung. Pick your preferred option or browse through our offerings.

nbn™ Business Fibre

Have you heard about the nbn™ business fibre initiative? Ask as for details and let us check your eligibility.

WiFi Solutions

Get a tailored solution for your office and guest WiFi that actually works.

Take advantage of our free coverage check to find out how we can improve your WiFi experience.

Headsets and Accessories

We have the largest selection of headsets in FNQ. Check our shop to find the best headset for you!

What Our Customers Say

ARC Disability Services, Cairns

“We were very pleased with the way Telequip handled the whole project, from management of our phone lines to installation of the phone system.”

Aussie Locums, Cairns

I wanted to take a moment to get in touch and say THANK YOU. You really were incredible to deal with. Nothing was too much trouble and you were extremely patient. Our phones are all working great and the team can work easily from home.”

NQ Radio - 4KZ, 4AM, 4AY, KIK FM and KOOL FM

With the many changes due to COVID-19, we called on Telequip in Cairns. Telequip was able to rapidly put in place some reasonably complicated diversion timetables without even having to come onsite. Great people to deal with!

Flexichoice, Mareeba

“Thank you so much for your prompt service. We are one happy customer. The conference call capability works well and was easy to understand across our staff and clients.”

Hinterland Aviation

Telequip’s technical capability and customer service were faultless. I would not hesitate in recommending the Telequip team to anyone.

Existing Customers

Report A Problem

Please contact us anytime if you need support with our products and services. Outside of opening hours, our after-hours support is available 24/7. Please call 07 4047 7088 and listen to the prompts. After hours charges may apply.


Find information about scheduled maintenance and known network issues.


At Telequip we provide managed services to Business Customers

Our managed business phone systems are operations in the Far North QLD  since 1987:

Our managed IT team is helping customers in ICT solutions from 2010 in Melbourne and Far North.

Our customers are located across Victoria , North Queensland, from Thursday Island and Doomadgee to Cairns, Mareeba and Tully.


Telequip Managed Services
Telequip Products
Teams Logo

Microsoft Teams Direct Routing
in Australia

Microsoft Teams

  • Add calling functionality to your Microsoft Teams users
  • Keep your existing phone numbers
  • Make and receive phone calls using Microsoft Teams
  • Use advanced call routing features and reporting
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Connectivity for Microsoft Teams by VoIPLine Telecom

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Microsoft Teams Integration with our business grade hosted PBX solution

Microsoft Teams is a great tool for cooperating with your team. If you also require an efficient way to communicate with the outside world, place or receive business phone calls, create voice menus, call queues, record calls, get detailed statistical reports and more, look no further than Microsoft Teams direct routing integration with our bespoke PBX solution.



How it work

You can now use MS Teams as a phone system for your business, make and receive calls using any MS Teams enabled device or computer, create complex call flow scenarios. Get competitive call plan offerings with VoIPLine Telecom.

How It Works With

Upgrade Microsoft Teams direct routing with
advanced PBX Features

By taking advantage of the integration between Microsoft Teams and PBX doesn’t only allow for calling functionality, for your Microsoft 365 users. PBX will cater for a full business grade feature set such as: call recording to email, automated voice menus, call queuing, call parking, ring and hunt groups, time based routing and a whole lot more! All from a single user friendly web portal.

Use all the unified communication functions of Microsoft Teams such as: video calling, screen sharing, group chat, instant messaging, document collaboration and file transfer, as your main business communication tool. Whilst utilising advanced call reporting, queue statistics, user information and live call wallboards.

Affordable pricing for everyone


$ 3.35#

inc GST
Per Microsoft Teams user / per month


Limited Time Offer Star

* A Microsoft Enterprise E1, E3 or E5 license is required, with the additional phone system add-on license, for PSTN services to become available. (Microsoft 365 licenses are purchased separately from within your Microsoft 365 tenancy, or from your Microsoft licensing provider) A PBX user or SIP trunk channel license must be purchased in addition to the $3.35 inc GST Microsoft Teams integration license.

** A phone number is required for each Microsoft Teams user and must be purchased separately. Starting from $0.65 inc GST per number per month, for all Australian geographic phone numbers.

# Valid for new accounts registered after 01.01.2022 and for the lifetime of those new accounts.

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VoIPLine Telecom is a registered Microsoft
Tier 1 partner in Australia

Microsoft Teams direct routing calling is now available for all, whether you are a single user operation or a large enterprise! Integrate your Microsoft Teams account* to VoIPLine Telecom’s unique PBX system for just $3.35 inc GST per user per month.

Select a phone number from any geographic location in Australia** and either port your existing number or order a new number from over 65 countries worldwide!

Unlike other service providers offering Microsoft teams, there are no minimum term contract with VoIPLine Telecom, feel free to add new users and update call plans at your convenience without being tied into a long contract terms. On top of this there are no upfront costs, for expensive gateways, PBX or session border controllers, simply add your Microsoft Teams users via a user friendly web portal. Scrap your outdated telephone system and upgrade to a market leading unified communications platform today!.

Modern VoIP Hardware for Cloud Calling certified by Microsoft Teams

Take advantage of a state of the art unified communications platform and increase the flexibility of the supported hardware. Allow your users the option to use physical desk phones or the Teams application with a headset.

Benefit from Microsoft Teams certified handsets from Yealink, that include large colour displays, HD voice, POE support and more. Or alternatively, the range of active noise cancelling Jabra Evolve headsets, specifically optimised for the Microsoft Teams application.

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Microsoft Teams Direct Routing

Frequently asked questions

Direct Routing allows customers to choose their telecom provider like VoIPLine Telecom to route phone calls in and out of Teams application. Basically it allows you to use Teams to make and receive calls.

All the Hosted PBX features like call transfer, custom caller ID, fax to email, callerID routing, voice menu, call recordings, user performance reports, call queue wallboard and many more are available when you using Microsoft Teams direct routing with VoIPLine Telecom.

We offer a range of MS Teams certified handsets from Yealink. You can browse for a list of available handsets by going to Equipment section of the web site. Teams desk phones use proprietary Microsoft voice encoding and hence other VoIP phones will not work with Teams.

To use Microsoft Teams direct routing you need Microsoft 365 subscription with Microsoft Enterprise E1, E3 or E5 license with a ‘phone system’ addon. Also, a phone number is required to make or receive phone calls. Moreover, you can purchase Teams compatible handsets to receive or make phone calls without using software on your PC if you like.

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Chat with us or call us on 1300 864 754 to speak with one of our friendly staff.

Let's talk

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