Looking for IT Support and Services Team with experience?

We are a local IT Support for your Business 

covering Far North of Queensland and Most of Victoria,


Future proof Technologies

No lock-in contracts

100% Satisfaction guarantee

100% Satisfaction Guarantee

Vendor Neutral

Local Experts

Operating for
35+ years

Peace of Mind

Proven products
and services

Proven Products


Transparent Cost

Everybody talks about Cloud?

To learn more about Cloud phone systems, ask us about our FREE trial.

Business communication made easy

TeleQuip Managed Services

  • Hosted Phone System
  • SIP Trunks
  • Data Service
  • Fixed Line
  • 1300 Number
  • 1800 Number

Mobile Solutions

Mobile voice and data solutions for your business.

Telephone Systems

Cloud, Alcatel, Mitel, Samsung. Pick your preferred option or browse through our offerings.

nbn™ Business Fibre

Have you heard about the nbn™ business fibre initiative? Ask as for details and let us check your eligibility.

WiFi Solutions

Get a tailored solution for your office and guest WiFi that actually works.

Take advantage of our free coverage check to find out how we can improve your WiFi experience.

Headsets and Accessories

We have the largest selection of headsets in FNQ. Check our shop to find the best headset for you!

What Our Customers Say

ARC Disability Services, Cairns

“We were very pleased with the way Telequip handled the whole project, from management of our phone lines to installation of the phone system.”

Aussie Locums, Cairns

I wanted to take a moment to get in touch and say THANK YOU. You really were incredible to deal with. Nothing was too much trouble and you were extremely patient. Our phones are all working great and the team can work easily from home.”

NQ Radio - 4KZ, 4AM, 4AY, KIK FM and KOOL FM

With the many changes due to COVID-19, we called on Telequip in Cairns. Telequip was able to rapidly put in place some reasonably complicated diversion timetables without even having to come onsite. Great people to deal with!

Flexichoice, Mareeba

“Thank you so much for your prompt service. We are one happy customer. The conference call capability works well and was easy to understand across our staff and clients.”

Hinterland Aviation

Telequip’s technical capability and customer service were faultless. I would not hesitate in recommending the Telequip team to anyone.

Existing Customers

Report A Problem

Please contact us anytime if you need support with our products and services. Outside of opening hours, our after-hours support is available 24/7. Please call 07 4047 7088 and listen to the prompts. After hours charges may apply.


Find information about scheduled maintenance and known network issues.


At Telequip we provide managed services to Business Customers

Our managed business phone systems are operations in the Far North QLD  since 1987:

Our managed IT team is helping customers in ICT solutions from 2010 in Melbourne and Far North.

Our customers are located across Victoria , North Queensland, from Thursday Island and Doomadgee to Cairns, Mareeba and Tully.


Telequip Managed Services
Telequip Products

SIP Trunking

Reliable connectivity for your onsite phone system

SIP trunking is a service that allows companies to connect their onsite IP PBX (Phone system) to the Internet Telephony Service Provider (ITSP) and use its services; inbound phone numbers and outbound call termination. It is effectively a replacement of old PSTN phone lines. A SIP Trunk service can be used via public internet as well as via private IP connections.

View rates & plans

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Grow your business, while keeping it personal

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Avoid roaming charges using your virtual mobile via internet

Hosted Pbx

Set of advanced call routing features at no additional cost

SIP trunk rates & plans

High call volumes?

We love competing!

Give us a call, tell us about your call volumes and we will provide you with an unbeatable offer.

Advanced functionality

SIP trunk service is part of our PBX system. This enables some unique features to be configured that are not normally available for SIP trunk services.

Advanced Funtionality Background 1

SIP trunk object within PBX can be configured in two different modes:

Diversion to SIP URI

This mode is useful if you want to send a call to the specified SIP address. SIP URI must be in the following format: @: example: 61399997999@sipserver.com:5060 or 61399997999@

Create SIP registration

Register your SIP Server with us (e.g. connect your PBX to us). Enjoy low VoIP rates and complete integration between your onsite and hosted PBX systems. Your PBX will be able to call users on our system or dial out to the world and PBX users will be able to call extensions on your PBX.

Get your FREE account today and try it for yourself

SLA Guaranteed uptime of 99.9% for your mission critical business phone system

VoIPLine Telecom provides business grade VoIP connectivity, complete system redundancy and Australian based technical support. Our servers are independently monitored for uptime by Hyperspin.com – who also provides us with automatic outage notifications.

Our team will work together with your business to achieve maximum uptime by checking your existing internet connectivity, organising new reliable links and providing expert advice.

Current Service Status

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Independently monitored by Hyperspin.com, one of the leading independent network monitoring services with advanced reporting & notification systems.

SIP trunking

Frequently asked questions

It’s not about the difference between them but how these two services cooperate with each other. SIP trunking is a service that allows you to connect your VoIP compatible onsite phone system to the cloud to have a connectivity with the outside world. Hosted PBX is already a telephony system that operates via the Internet but you can interconnect them to use some of the hosted PBX features with SIP trunking, e.g. provide an inbound toll-free number or record calls.

SIP trunkng replaces older PSTN and ISDN phone lines and uses the Internet to transmit voice data. Key benefits of SIP Trunking are:

  • – Lower cost compared to older PSTN and ISDN connections;
  • – Ability to easily scale up or down with the number of channels or simultaneous calls required;
  • – It is also easy to relocate as you could use your SIP Trunk anywhere you can get access to the Internet;
  • – SIP Trunk can be configured to encrypt all voice data before transmission and allow for HD voice codes with significantly better voice quality to be enabled.

A SIP channel is used for one incoming or outgoing call. You can think about it as a sort of a standard phone line. Every SIP trunk can support multiple SIP channels.

Number of channels supported by SIP Trunk is limited by your Internet connection speed, but most of the modern broadband connections are capable of supporting dozens of channels. E.g. 10 Mbps connection could support about 100 simultaneous calls.

This depends on your onsite PBX and its supported codecs. If your PBX supports G.729, you only require 0.03 Mbps including overheads. Therefore, if you have a reliable connection of even 8 Mbps, you could have about 260 simultaneous calls connected. However, quality of calls will highly depend on the reliability of your internet connection, so it does not have to be very fast but it must be reliable and stable.

Even if your Internet connection goes down, you’ll still continue to receive inbound calls. This is possible thanks to diversion of calls to mobile phones. How it works: commonly a call is coming to the inbound number and then passes to SIP trunking. In case there’s no connection with the SIP device due to lack of internet connection, a call will transfer to mobile phone or any other phone number you will configure.

We offer lower rates for larger call volume accounts. For services with minimum monthly spend we deduct the minimum monthly spend amount on the 1st of each month and this amount becomes call credit on your account. There are no extra charges for calls up to the minimum monthly spend, calls over are charged at the call plan rates./p>

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Chat with us or call us on 1300 864 754 to speak with one of our friendly staff.

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