Below you can find information about scheduled maintenance and known network issue. If you are experiencing issues that are not listed here or for support, please do not hesitate to contact us.
Unplanned Issues
WE ARE CURRENTLY HAVING ISSUE WITH OUR DATACENTRE POWER AND ARE WORKING CLOSELY TO RESTORE THIS.
Update: 01:20 PM 5/01/2022
Scheduled Maintenance
17th – 17th January 2020 – Mundoo
Due to third party planned network maintenance in the state of QLD , you may experience a disruption of your NBN services.
Affected Services: NBN voice and data services in Mundoo, 4860
Outage Start: 17/01/2020 12:00 am
Outage End: 17/01/2020 06:00 am
Outage Duration: 10 minutes
28th – 29th January 2020 – Woree & Bayview Heights
Due to third party planned network maintenance in the state of QLD , you may experience a disruption of your NBN services.
Affected Services: NBN voice and data services in Woree, 4868
Outage Start: 28/01/2020 11:00 pm
Outage End: 29/01/2020 05:00 am
Outage Duration: 60 minutes
4th – 5th February 2020 – Kanimbla
Due to third party planned network maintenance in the state of QLD , you may experience a disruption of your NBN services.
Affected Services: NBN voice and data services in Kanimbla, 4870
Outage Start: 04/02/2020 11:00 pm
Outage End: 05/02/2020 05:00 am
Outage Duration: 60 minutes
5th – 7th February 2020 – Manoora & Mooroobool
Due to third party planned network maintenance in the state of QLD , you may experience a disruption of your NBN services.
Affected Services: NBN voice and data services in Gordonvale, 4870
Outage Start: 05/02/2020 07:00 am
Outage End: 07/02/2020 07:00 pm
Outage Duration: 90 minutes
6th – 6th February 2020 – Mundoo
Due to third party planned network maintenance in the state of QLD , you may experience a disruption of your NBN services.
Affected Services: NBN voice and data services in Mundoo, 4860
Outage Start: 5/02/2020 12:00 am
Outage End: 6/02/2020 06:00 am
Outage Duration: 1 minutes
8th – 8th February 2020 – Mundoo
Due to third party planned network maintenance in the state of QLD , you may experience a disruption of your NBN services.
Affected Services: NBN voice and data services in Mundoo, 4860
Outage Start: 8/02/2020 12:00 am
Outage End: 8/02/2020 06:00 am
Outage Duration: 120 minutes
17th – 19th February 2020 – Gordonvale
Due to third party planned network maintenance in the state of QLD , you may experience a disruption of your NBN services.
Affected Services: NBN voice and data services in Gordonvale, 4865
Outage Start: 17/02/2020 07:00 am
Outage End: 19/02/2020 07:00 pm
Outage Duration: 90 minutes
17th – 19th February 2020 – Mareeba
Due to third party planned network maintenance in the state of QLD , you may experience a disruption of your NBN services.
Affected Services: NBN voice and data services in Mareeba, 4880
Outage Start: 17/02/2020 07:00 am
Outage End: 19/02/2020 07:00 pm
Outage Duration: 90 minutes
18th – 20th February 2020 – Mareeba
Due to third party planned network maintenance in the state of QLD , you may experience a disruption of your NBN services.
Affected Services: NBN voice and data services in Mareeba, 4880
Outage Start: 18/02/2020 07:00 am
Outage End: 20/02/2020 07:00 pm
Outage Duration: 90 minutes
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