Calls rated ‘per second’ with no minimum call costs.
Prices AUD inc GST
FREE: Advanced features
We love competing! Give us a call, tell us your call volumes
and we will provide you with an unbeatable offer.
Designed with ease of use in mind, mPBX allows you to have full control of complex call flow scenarios with easy to understand block diagram. While the billing portal allows you to order phone numbers and licenses and get it instantly activated.
You are now in true control of your business communications.
We own all our equipment and software. Our systems are built with complete redundancy in mind. VoIPLine Telecom will help your call centre business to plan and implement required internet connectivity and backup links to achieve maximum uptime. We will work together with your IT department to ensure adequate QoS (Quality of service) is configured within your network and sufficient bandwidth is available during peak hours.
We can offer private IP connections direct from our data-centre to your office via our MPLS network supplied over Fiber, EFM or ADSL2+ links.
Independently monitored by Hyperspin.com, one of the leading independent network monitoring services with advanced reporting & notification systems.
A cloud-hosted call centre is the next generation technology enabling you to accept and make calls to your customers. You do not need to run an on-premises infrastructure on your own or pay an in-house engineer to maintain the system. Everything is hosted in the cloud by your service provider. All you need is a reliable and stable internet connection to use the service.
Absolutely. You can book a demo session at your convenience entirely free of charge. Our technical engineers will deliver a comprehensive session providing you with knowledge of our services; guiding and training you to navigate the system and configure call flows, while answering any questions you may have.
The employee is required to have a reliable and stable internet to ensure a smooth experience for the customer. A PC or laptop with the latest version of any browser preference is essential. However, we recommend Google Chrome to eliminate any potential software issues.
Yes, it is possible.
Absolutely. We have a ‘Time conditions’ feature that allows you to schedule calls during a specific time-frame. For example, you have two branches in different time zones: you can set up time conditions to route calls for office A from 9 AM to 6 PM and office B from 6 PM to 11 PM. Depending on your requirements, time conditions can be arranged concurrently with different call objects.
Chat with us or call us on 1300 864 754 to speak with one of our friendly staff.