The Critical Information Summary (CIS) is important if you are thinking of getting a new telecommunications service. These documents help you compare features and prices and also tell you what to expect, such as:
- What is included in the product, service or plan, and what is limited or excluded
- The fees and charges for the product or service, even if it is a ‘free’ offer
- How long the minimum contract lasts
- How much it costs to use national or international roaming (mobile only)
- What to do if you have a complaint
It is important that you read the CIS before you enter into a contract for a new service or plan. That’s why we have our CIS easily accessible available for you.
Please contact us for any questions and to get a quote tailored for your business.
Downloads
- CIS – 1300 Number
- CIS – 1800 Number
- CIS – Data Service 100GB
- CIS – Data Service 500GB
- CIS – Data Service 1000GB
- CIS – Data Service Unlimited
- CIS – Data Service Unlimited-36 Months
- CIS – Data Service Unlimited-12 Months-FTTP upgrade only.
- CIS – Fixed Line
- CIS – TQMS -SIP XLARGE- 36 Months
- CIS – Hosted Phone System LARGE
- CIS – Hosted Phone System MEDIUM
- CIS – Hosted Phone System SMALL
- CIS – ISDN Line
- CIS – Mobile Broadband Backup-Older plans
- CIS – NBN Enterprise Ethernet
- CIS – SIP LARGE
- CIS – SIP MEDIUM
- CIS- Telequip Mobile SIM Data Only Service Including Data Bank
- CIS -Telequip Mobile SIM Voice & Data Services Including Data Bank
- CIS -Telequip Mobile SIM Voice & Data Services Including Pooled Data
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