Critical Information Summaries

The Critical Information Summary (CIS) is important if you are thinking of getting a new telecommunications service. These documents help you compare features and prices and also tell you what to expect, such as:

  • What is included in the product, service or plan, and what is limited or excluded
  • The fees and charges for the product or service, even if it is a ‘free’ offer
  • How long the minimum contract lasts
  • How much it costs to use national or international roaming (mobile only)
  • What to do if you have a complaint

It is important that you read the CIS before you enter into a contract for a new service or plan. That’s why we have our CIS easily accessible available for you.

Please contact us for any questions and to get a quote tailored for your business.